The Cullman Regional Urgent Care Center (UCC) is located on the Cullman Regional campus and offers convenient access to Cullman Regional physicians when you need to see a provider quickly for non-life-threatening illnesses and injuries. We welcome walk-in patients or patients who check-in online seven days a week, with lab and x-ray services available onsite. When you need to see a provider now, but it’s not an emergency, choose Cullman Regional Urgent Care Center.
Cullman Regional Urgent Care Center treats all ages for non-emergency medical conditions such as:
- Upper respiratory tract infections
- Urinary tract infections
- Small cuts that may require stitches
- Mild orthopedic injuries
- Hypertensive urgency
- Mild exacerbations of chronic conditions such as asthma, COPD and congestive heart failure
For illnesses and injuries that are considered life-threatening, please call 911 or go to the nearest hospital emergency room.
When to go to the ER:
If you are experiencing any of the symptoms below, please go to your nearest emergency room.
- Chest pain or difficulty breathing
- Weakness/numbness on one side
- Slurred speech
- Fainting/change in mental state
- Serious burns
- Head or eye injury
- Broken bones and dislocated joints
- Fever with a rash
- Severe cuts that may require stitches
- Facial lacerations
- Severe cold or flu symptoms
- Vaginal bleeding with pregnancy
Frequently Asked Questions
Is Cullman Regional Urgent Care Center open on holidays?
Our Urgent Care Center is open Monday-Friday from 9am to 9pm and Saturday-Sunday from 9am to 5pm. We are closed on Thanksgiving and Christmas Day.
How do I know if I need Urgent Care or the ER?
If you feel that your condition is life-threatening you need to be seen in a hospital Emergency Room and should call 911. The ER treats life threatening medical conditions, such as chest pains, severe wounds or amputations. Urgent Care Centers treat conditions that need immediate attention but are not life or limb threatening. Click here for tips on knowing when to go to the ER vs. Urgent Care.
Do I need an appointment for the Urgent Care Center?
No. You never need an appointment to be seen at our Urgent Care Center. Patients are seen on a walk-in basis. However, we do offer online check-in so that you can reserve your place in line and wait from home.
Who will be treating me in the Urgent Care Center?
Our staff includes licensed physicians as well as nurse practitioners, medical assistants and x-ray technologists who have experience and training in emergency medicine, primary care, pediatrics, internal medicine and sports medicine.
What types of services does Cullman Regional Urgent Care Center provide?
At Cullman Regional Urgent Care we specialize in the treatment of acute urgent medical conditions. Our providers treat many types of medical conditions, but typical types of concerns include: coughs, colds, sinus infections, headaches, broken bones, sprained joints, rashes, back pain, ear infections, abdominal pain, and treatment of lacerations.
Will you refill my medications?
Medication refills are NOT routinely given; however, a provider may refill medications until a patient can be seen by their primary care provider under certain circumstances as deemed necessary, on a case by case basis.
What about conditions requiring on-going care and monitoring?
Cullman Regional Urgent Care Center is not meant to take the place of a patient’s primary care physician. Patients will be referred back to their primary care provider for ongoing care. For patients who do not have a primary care provider, Cullman Regional Urgent Care Center is happy to refer them to a primary care provider currently accepting new patients.
Can I use Cullman Regional Urgent Care Center as my family doctor if I don’t have one?
No, Cullman Regional Urgent Care Center is NOT a substitute for a family doctor. Although we are glad to see patients anytime, we want to stress the importance of having a family doctor, serving as the “manager” of your healthcare. Urgent care provides medical treatment for your unexpected illnesses or injuries, and serves as a resource for after hours care, on weekends and holidays, or when you are unable to get an appointment with your doctor. For patients who do not have a primary care provider, Cullman Regional Urgent Care Center is happy to refer them to a primary care provider currently accepting new patients.
How long will I have to wait to be seen in the Urgent Care Center?
Cullman Regional Urgent Care patients are typically seen within minutes. Visits for patients with simple complaints can take as little as 30 minutes. Most patients have completed their visit within 1 hour. Since urgent care patients can walk-in to be seen at any time, occasionally patients may experience longer than the typical waits. Cullman Regional Urgent Care Center makes every effort to staff our clinic appropriately to keep wait times to a minimum.
Do I need my Insurance ID card to be seen in the Urgent Care Center?
In order for us to be able to verify your insurance coverage, we will need to see and copy your insurance card. If you are unable to bring your card, we will do our best to verify your benefits with your carrier when you arrive. For those without insurance, or who have high deductibles, we also offer discounted cash pay prices at the time of service.
What type of insurance does the Urgent Care Center accept?
We accept most insurance providers. We accept Alabama Medicaid with a referral, however, we do not accept out-of-state Medicaid. Self-pay pricing is also available.
**We currently do NOT participate in the regular United Healthcare insurance plan; at this time, we participate only in the Medicare United Healthcare plan.